Gateway, an online hotel booking engine providing Middle East agents with B2B booking solutions and dedicated customer care and support, has announced that contracts with UAE travel agencies have increased 105% between April and October 2014, compared to the same period in the previous year. Gateway also introduced its new technology ‘application programming interface’ (API) in the Middle East, which offers extended functionality for travel agents.
“Thanks to Gateway’s efficient, informative and easily navigable system, as well as the excellent agent support and customer care offered, we have seen the number of UAE agencies contracting with us increase significantly over the last half year,” said Shahjahan Sayed, Regional Sales Manager GCC & Middle East for Gateway. Sayed added: “The trust extended to us by our clients is well appreciated, and their needs and demands well understood. We will continue to look at how we can better serve them with system enhancements and client-care to ensure we remain ahead of our competition.”
Gateway’s Hotel API allows travel agents, who already have their own booking system, to easily integrate Gateway’s wide portfolio of 200,000 unique hotels. These hotels can then be booked, modified and cancelled within their own booking interface.
The new API also offers an offline data component, which has been added to provide a treasure trove of hotel information, including a detailed hotel description, pictures, facilities and geocodes to help visualize the hotel on a map.