Kempinski Hotel Ajman has implemented a modern way of ordering food without even getting up from your sun lounger on the beach or dialing room service.
“We have placed the unique pyramids with QR codes on them in our guestrooms so that guests can scan the code with their smart phones or tablets and this automatically opens up the food and beverage menu. Guests can then place their orders with a few simple clicks. Menus are available in four different languages: English, German, Arabic and Russian,” explained Director of Food and Beverage, Anish Kuttan.
“Since our resort is well-known for its stunningly beautiful, white-sand beach, we are delighted to give our guests the opportunity of ordering food simply by scanning the QR code while lying on their sun beds. The QR codes are placed on the sun lounger umbrellas, which makes them very easily accessible. One of the reasons why we chose this technology is for the convenience it gives to our “smart guests”, those who are inclined to technology. The highlight is definitely the speed of ordering – the moment you place your order, it is in the system and is directly forwarded to the kitchen. It’s the ease of ordering and the quickness of delivery that makes everything hassle-free,” added Kuttan.
Created in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Kempinski’s rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Kempinski now manages a portfolio of 75 five-star hotels in 31 countries and continues to add new properties in Europe, the Middle East, Africa and Asia. Each one reflects the strength and success of the Kempinski brand without losing sight of its heritage. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts and prestigious residences. Each one is imbued with the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands.