A group of 20 key positions from the Coral Beirut Al Hamra Hotel’s Front Office, Service, and Housekeeping departments are currently undergoing comprehensive training programmes conducted by the Lobster Ink Online Training to brush up their skills and refresh their knowledge about latest trends in the hospitality industry.
Hartmut Grauel, General Manager of Coral Beirut Al Hamra Hotel, said that staff knowledge and education is a critical component to any business model. However, it becomes even more critical for people working in the hospitality industry as guests’ expectations are always high. He expressed confidence that the training programme conducted by Lobsterink.com will play a major role in helping the participants acquire new expertise to meet those expectations.
He said, “Front Office, Housekeeping, and Food & Beverage (F&B) are the three most important pillars of any organisation in hospitality industry. Refreshing staff’s knowledge is vital for them to deliver the service in a manner that meets the guests’ expectations. I am confident that this session with Lobster Ink will be helpful in advancing our operational standards.”
Lobster Ink is the hospitality education system that educates staff and management within hospitality industry worldwide, using the most detailed, high-definition courses on international skills, international standards and product knowledge. The training programme not only formally endorses the participants’ qualification but also recognises the high quality standards they are delivering.
About Coral Beirut Al Hamra Hotel
A stylish four-star property in the heart of the city, the Coral Beirut Al Hamra has 100 rooms including 39 Business Suites, 20 Executive Suites and two 2-bedroom Ambassador Suites with large rooftop terraces. Located just 10km from Hariri International Airport, the hotel is convenient for both business and leisure, with facilities including a restaurant with outdoor terrace, 24-hour in-room dining service, business centre, a column-free ballroom and daylight meeting room with an outdoor terrace, spacious gym, free Internet and private parking.
For more information please visit http://www.hmhhotelgroup.com/coralbeirutalhamra